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PRIVACY

Privacy Policy
(updated April 01, 2024)

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This Privacy Policy describes how your personal information is collected, used and disclosed when you visit or make a purchase from www.writribe.it or www.writribe.com (the "Site").

Pursuant to D. Lgs.196/03 and Regulation (EU) 2016/679.

"OWNER", DATA CONTROLLER AND DATA PROCESSORS.
With regard to Privacy, the consultation of this site by the user, involves the assumption of information having the nature of personal data. For these purposes, the Data Controller of the personal data you provide is the different HOUSE in the person of the legal representative with registered office (not open to the public) in Via Mario Greppi 8F 23899 Robbiate (Lecco). The different HOUSE is the owner of the WriTribe trademark and of the Writribe.com and WriTribe.it websites. Within the different HOUSE, the personal data collected may be processed by delegates acting as "In Charge", following the specific instructions and indications given to them.
We have adopted this privacy policy, which determines the processing of information collected by WriTribe, as well as the reasons for collecting certain personal data related to you. Therefore, you must read this privacy policy before using the WriTribe site.

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Data Processing Location.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services. Your data may be stored through Wix.com's data storage, databases, and general applications. Your data is stored by them on secure servers, protected by firewalls. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its vendors. A small part of the data processing related to the web services of the site www.writribe.it and www.writribe.com , take place at the company's headquarters in Robbiate, by the Data Controller and are handled only by staff in charge of processing, or by any person in charge of occasional maintenance operations.

 

Privacy Policy for site visitors
The purpose of this Privacy Policy is to describe how this site is managed, with reference to the processing of personal data of users/visitors who consult it. It is an information notice that is also provided pursuant to art. 13 of Legislative Decree 196/03 - Personal Data Protection Code - to those who connect to the WriTribe website and use its web services from the address [https://www.writribe.it or https://www.writribe.com].

The WriTribe website is owned and operated by the different HOUSE, which guarantees compliance with the legislation on the protection of personal data (Legislative Decree 196/03).

 

What is meant by personal data and processing of personal data

The processing of personal data constitutes any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, deletion and destruction of data, even if not registered in a database.

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Type of data processed and purpose of processing

1) Navigation data
The computer systems and software procedures responsible for the operation of this site acquire, in the normal course of operation, some personal data that are then implicitly transmitted in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. All our activities are governed by strict ethical principles and we are committed to protecting the privacy of all visitors to our website. For this reason, the way we collect and store data is closely related to how you use our website and related services.

2) Data voluntarily provided by users/visitors
If users/visitors, connecting to this site, send their personal data to access certain services, or to make requests by e-mail, this involves the acquisition by WriTribe of the sender's address and/or any other personal data that will be processed exclusively to respond to the request. Personal data provided by users/visitors will be communicated to third parties only in the event that the communication is necessary to comply with the requests of the users/visitors themselves.

3) Cookies
Various technologies may be used on our website to improve it and make it more user-friendly, effective and secure. These technologies allow us, or third parties working for us, to collect data automatically. Examples of such technological solutions are cookies. No use is made of cookies to transmit information of a personal nature, nor are so-called persistent cookies of any kind, i.e. systems for tracking users, used. The use of c.d. session cookies (which are not stored persistently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to enable the safe and efficient exploration of the site. For example, the www.writribe.com website uses persistent cookies for the sole purpose of storing the user's language and being able to propose to the user by default the version of the site (Italian or English) according to his/her browsing preferences.

We suggest to read carefully the page dedicated to cookies on the website of the Guarantor for the Protection of Personal Data: https://www.garanteprivacy.it/temi/cookie

The following links explain how to access cookie settings in various browsers:

Cookie settings on Firefox
Cookie settings on Internet Explorer (English language content)
Cookie settings on Google Chrome
Cookie settings on Safari (OS X)
Cookie settings on Safari (iOS)
Cookie settings on Android

Click here to see what cookies are stored. 

For more information about cookies and how to disable them visit http://www.allaboutcookies.org.

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Data provided by you

We receive, collect and store all information that You enter on our website or provide in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Thus, in addition to automatically collected data, we also process the data you provide. The following is an illustrative but not exhaustive list: your contact information, including company name and VAT number or for individuals first and last name and social security number, address, e-mail address, your phone number or cell phone number for individuals, should there be a need to ask you questions or for any inquiries regarding your subscription; other information: for example, whether you have contacted customer service, related information, and the history of these contacts. All these data have in common that they were provided by you. This information will be used for the purposes described in this Notice. You have the right to rectify, at any time, your personal data or to prevent its processing. (See Section Rights of the Data Subject).

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How the data collected is used: purposes

We collect such personal and non-personal information for the following purposes: 
1. functional for the fulfillment of legal, regulatory or EU obligations;
2. execution of the contract or to fulfill, prior to the execution of the contract, Your specific requests in relation to the marketing and import/export of sporting goods
3. management of customers and any purchase orders and related administrative activities, with related processing, in accordance with relevant regulations, invoicing and shipping.
4. preparation of measures aimed at protection against credit risk, including activities aimed at identifying the economic reliability/solvency of the Customer, prior to or during the course of the contractual relationship. WriTribe may verify that the bank/postal data provided is correct.
5. relating to the performance, of activities aimed at the elaboration of studies and market research, the performance of direct sales activities, including by telephone, for the sending of commercial information, as well as for the sending of advertising/information material, carried out by "traditional" means (by way of example, paper mail and/or call with operator) or by means of "automated" contact systems (by way of example, SMS and/or MMS, telephone calls e-mail, fax) pursuant to Article 130, c. 1 and 2, Privacy Code and Regulation (EU) 2016/679 . The data subject may at any time object to the processing by sending a request to the dedicated mailbox mentioned in the email: supporto[@] writribe.com.
6. relating to the performance, by third parties, business partners, to whom wriTribe may communicate/assign the data acquired, for the performance of activities aimed at the elaboration of studies and market research, the performance of direct sales activities, including by telephone, or product placement, for the sending of commercial information, including interactive, as well as for the sending of advertising/information material, carried out by "traditional" means (by way of example, paper mail and/or call with operator) or by means of "automated" contact systems (by way of example, SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, c. 1 and 2, Privacy Code" and Regulation (EU) 2016/679;

7. relating to the performance, of activities aimed at the elaboration of studies and market research, at the performance of direct sales activities, including by telephone, for the sending of commercial information, as well as for the sending of advertising/information material, carried out by "traditional" means (by way of example, paper mail and/or call with operator) or by means of "automated" contact systems (by way of example, SMS and/or MMS, telephone calls e-mail, fax) pursuant to art. 130, c. 1 and 2, Privacy Code and Regulation (EU) 2016/679 . The data subject may at any time object to the processing by sending a request to the dedicated mailbox mentioned in the email: support[@]writribe.com.
8. Related to the performance, by third parties, business partners, to whom WriTribe may communicate/assign the data acquired, for the performance of activities aimed at the elaboration of studies and market research, the performance of direct sales activities, including by telephone, or product placement, for the sending of commercial information, including interactive, as well as for the sending of advertising/information material, carried out by "traditional" means (by way of example, paper mail and/or call with operator) or by means of "automated" contact systems (by way of example, SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, c. 1 and 2, Privacy Code" and Regulation (EU) 2016/679;
9. Litigation management (contractual defaults, warnings, settlements, debt collection, arbitration, litigation)

Security of customer data is our priority; therefore, we only process user data strictly necessary to operate the site. Automatically collected information is used only to identify potential cases of abuse and establish statistics on site usage. This statistical information is not aggregated to identify a specific user of the system.

You are allowed to visit the site without revealing information, by which you might be personally identified. If, however, you wish to use some of the features of the site, or wish to receive newsletters or provide other details by filling out a form, you may have to provide us with personal information such as email, first name, last name, city of residence, organization, and phone number. You may choose not to provide personal information, however, if you do so, you will not be able to take advantage of certain features of the site. For example, you will not be able to receive our newsletter or contact us directly from the site. Users who do not know what information is mandatory can contact us at support[@]writribe.com .

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Processing of personal data: mandatory consent and optional consent

As a rule, the processing of personal data is permitted only with the consent of the data subjects, which must be free, informed, expressed in a specific form, and documented in writing. The data subject is free to provide the personal data requested from time to time; failure to provide, partial or inaccurate provision of such data may make it impossible to provide the services requested (Art. 7 GDPR). The acquisition of consent to the processing of personal data is necessary for all the above-mentioned processing related and/or necessary to comply with legal obligations, EU regulations, to perform obligations arising from a contract to which the data subject is a party or to fulfill, prior to the conclusion of the contract, specific requests of the data subject (purposes: points 1-2-3-4-7). On the other hand, consent to the processing of personal data for the purposes referred to in points 5-6 is optional and may be revoked at any time in the manner described in the "Rights of the data subject" section of this notice. Any refusal of the data subject to respond for points 5 and 6 will result in our inability to send advertising material and carry out promotional activities. At any time, you may revoke your previously given consent to receive commercial communications, either from WriTribe or from third party companies, in the following ways: by sending a request to support[@]writribe.com.

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Method of processing and storage

Personal data are processed using paper, computer, telematic, automated tools including profiling (art 22 GDPR); Profiling can be done using individual or identification data (e.g., master data), or aggregate data derived from individual personal data. All in compliance with the guarantees of confidentiality and security measures provided for by current legislation, with logics strictly related to the purposes̀ of the processing. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. Nevertheless, no data transmission via the Internet or wireless network can be completely guaranteed as secure. The data retention period is related to the purpose of the current processing. WriTribe will not retain personal information any longer than is necessary to fulfill the purposes for which such information was processed, including securing our processing procedure in accordance with regulatory and legal obligations (e.g., auditing, accounting, and legal retention periods), litigation management, and for the determination, practice, or defense of legal rights in those countries where we conduct business.

 

Disclosure of information

One of our core principles is our commitment to treat your data with care and confidentiality. We will never sell your data to third parties. Your data may be disclosed to third parties only in the event that the Law requires it and under the condition that it is permitted by applicable Laws. It is possible that we use service providers and data processors who work on behalf of WriTribe. These are service providers who provide hosting and maintenance services, analytics services, email messaging services, delivery services, payment processing, credit check, address verification, etc. Such third parties are allowed access to those personal data they need for the purpose of their specific services.

 

Categories of individuals who may become aware of user data

In addition to the authorized staff of WriTribe some processing of the user's personal data may also be processed by third parties, including companies to which WriTribe entrusts or may entrust certain activities functional to the consultation of the site. The user's data may also be communicated to the Judicial Authority, administrative or other public entity entitled to request them, in the cases provided by law. For the pursuit of the purposes indicated above, WriTribe may communicate and have the personal data of the data subject processed, in Italy and abroad, including countries outside the European Union, to third parties with whom it has relationships: the latter will provide them only the information necessary to carry out the services requested taking all measures to protect your personal data (art 44 GDPR). Personal data may, in addition, be known by employees, self-employed workers, project workers, occasional workers, consultants, temporary workers, collaborators of WriTribe who have been specifically appointed/designated as Data Processors or Persons in charge of the processing. Accounting and billing employees; employees involved in the marketing of goods/services; agents and representatives; The above data may be transferred and communicated to the following category of subjects: our suppliers, our Sponsors, Wix. com, banks and credit institutions, credit card companies, debt collection companies, law firms, insurance companies, professional firms and/or companies and/or associations of companies and Entrepreneurs that provide certain accounting and/or tax services to us, Social Security Institutions, etc.; Personal data may be used by companies or services with which WriTribe collaborates or uses services in different capacities: Wix; Google Tag Manager; Meta ads conversion monitoring (Meta pixel); Google Analytics with anonymized IP; Google Analytics 4; Mailchimp; Sentry; Sender; Google reCAPTCHA; Visitor Analytics; TikTok; and others.

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Rights of Data Subjects

If you are a resident of the European Union, you have the following rights to your personal data: The right to be informed; The right to access; The right to modify; The right to delete; The right to restrict processing; The right to data portability; The right to object; The right in relation to automated decision-making and profiling. To exercise these rights, please contact us via the email address: support@writribe.com . In addition, if you are a resident of the European Union, we process your information in order to enter into contracts with you (e.g., when ordering through the site), or otherwise fulfill our legitimate business interests set forth above. Again, note that information may be transferred outside of Europe, including to Canada and the United States. WriTribe reminds the data subject that, in accordance with Article 7 of the Privacy Code, Legislative Decree 196/03 and Regulation 2016/679, it is possible, at any time, to obtain confirmation of the existence or non-existence of the data and to know its content and origin as well as the logic on which the processing is based, to verify its accuracy or to request its integration or update, or rectification. Pursuant to the same article, the interested party has the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. For processing related to direct marketing (in "traditional" and "automated" form) it will always be possible to withdraw consent and exercise the right to object. Opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications. For the purpose of exercising the above rights, a request must be sent to the dedicated mailbox support[@]writribe.com.

 

Your rights

If you provide us with your personal information through our websites or other channels, this is done completely voluntarily. If you choose not to provide the requested information, you may miss several opportunities available to customers. There are instances where only those who have submitted the necessary personal information to us can use certain services and take advantage of activities and offers available on our website. There is also the possibility to unsubscribe or to receive information about the data we keep by writing to the email: support[@]writribe.com.

 

Right to request information

You have the right to receive information at any time about the personal data stored about you, its origin and recipients, and the purposes for which it was stored. Information about retained personal data can be obtained by contacting us at the e-mail address: support@writribe.com. The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or non-existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating (art. 7 of Legislative Decree 196/03 and Regulation 2016/679).

 

Right of rectification

You have the right to rectify, supplement, update, delete your stored personal data or to have it blocked. We will notify you within four weeks of receiving your request whether, and if so, to what extent we will comply with your request. If, for some reason, we are unable to comply with your request, we will inform you of the reasons (art. 7 of Legislative Decree 196/03 and art 12 and 16 GDPR).

 

Right to object and to cancel your registration

According to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing (art 21 GDPR). Emails sent by WriTribe that contain, for example, a newsletter or marketing messages, offer the possibility to have the receipt of such emails ceased (unsubscribe). If you no longer wish to receive our emails, simply send an email to "unsubscribe" and we will immediately stop sending you emails.

If you no longer wish to receive promotional information and sales offers in general, not even by regular mail, e-mail, SMS, telephone or other electronic means, or you wish to withdraw your consent, you may also do so, at any time, by sending an e-mail to support[@]writribe.com. If there is any doubt about your identity, you may be asked for identification (e.g., a photocopy of your identification) (art 17 GDPR).

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Behavioral Advertising

As described above, we use Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you.  For more information about how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can explicitly opt out of some of these services by visiting the Digital Advertising Alliance's digital advertising opt-out portal: http://optout.aboutads.info/

 

Information security and data integrity

We have taken appropriate technical and organizational measures to protect personal data against accidental or unlawful events that result in their destruction, loss, alteration, and unauthorized use, disclosure or access, especially where the processing involves the transmission of data over a network and against any other form of unlawful processing and abuse.

 

Protection of children's personal data

The protection of children's personal data is of utmost importance. WriTribe is aware of its obligation to protect the privacy of minors, and refuses to collect data from children under the age of 18. We urge parents and other guardians to surf the Internet and send e-mail with their children and to enjoy the Internet responsibly.

If a minor under the age of 18 attempts to provide information related to his or her own data from the very beginning, he or she must seek the parent's consent. Data sent by the child, or otherwise concerning the child, collected during the child's visit (e.g., through cookies) may be used as described above. For this reason, we ask that parents and other guardians monitor and track minors' use of the Internet for their own safety (Art 8 GDPR).

 

How to contact us

Email: support[at]writribe.com

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Changes to this policy

WriTribe is committed to embracing the fundamental principles of data protection and considers the protection of personal data as a natural duty. Therefore, we frequently review our data protection policies to ensure that they are error-free, clearly visible on our website and inclusive of all necessary information, and to verify that they are strictly adhered to, and in accordance with the principles of the legislation on this matter. This Privacy Policy may undergo changes over time intended to keep it in step with the evolution and new opportunities of the Internet and to ensure its compliance with current legislation. Without your explicit consent, we will never enforce restrictive provisions of the rights granted to you in this policy. Relevant changes to this policy will be announced on our website at the same time as we publish the updated version of the Privacy Policy.

 

Site of the GUARANTOR FOR THE PROTECTION OF PERSONAL DATA

https://www.garanteprivacy.it/

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